Tickets Module

Features

The current features of tickets are as follows.

Please note you must setup a ticket category for tickets to become activated.

• Ability to change the message in a new ticket

• Ability to setup a support role for tickets

• Ability to change tickets category

• Ability to add/remove users from a ticket

• Ability to close a ticket with a reason

Setup

Setting up will soon be in the panel but until then it is all done in discord via the setup command. To start setting up just simply do setup tickets which will bring up the following.

To start using the tickets module you must setup a ticket category. To do this simply do setup tickets category Tickets NOTE This is case sensitive

With the tickets module you can also change the message that is sent in a new ticket and setup a support role into the new ticket.

To edit the message that a new ticket sends you just simply need to do setup tickets message Thanks for making a ticket! This will change the message for the tickets.

You may also setup an optional support role for the tickets. This feature will ping that role when a new ticket is made and will automatically have that role added to the ticket. To set this up just do setup tickets role @Role

Examples

new Uh Gideon Grey is bullying the smaller animals again This creates a new ticket with the option of giving a reason why you made the ticket. add @Gideon Grey This adds a user to a ticket remove @User This removes a user from a ticket close Yea it just be like that sometimes This closes a ticket and PMs the creator of the ticket the reason it was closed